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Our Policies

Ordering steps

An order follows these 6 simple steps:

Step 1: You list your order as these following example:

  • Bundle type – Quality grade – Length – Quantity – Color
  • Closure/Frontal size – Length – Color – Quantity

Step 2: Ruby Hair will make an invoice when you are ready to pay

Step 3: You make payment and send proof of payment

Step 4: Our factory starts to produce your order after receiving your payment

Step 5: Ruby Hair checks your order and ships the hair to you

Step 6: You receive your products and give feedback

ordering-process-from-venus-hair

Steps to order hair extensions from Venus Hair wholesale hair vendor

Payment policy

A variety of payment methods are accepted when making a deal with Venus Hair:

  1. Naira agent (only for Nigerians)
  2. Western Union
  3. Bank transfer (USD)
  4. Remity
payment-method-of-venus-hair

Payment methods to deal with Venus Hair wholesale hair vendor

Shipping policy

A variety of shipping methods can be used to have the hair extensions delivered from Venus Hair to you such as FedEx, UPS, DHL, agents, etc.

The shipping process from Venus Hair factory to Nigeria through Gabriel agent follows these following steps:

Step 1: Venus Hair factory sends the hair to the head office for a final quality check

Step 2: Venus Hair office checks the quality and sends the hair extensions to Gabriel agent office in Vietnam

Step 3: Gabriel agent office in Vietnam sends the hair extensions to Gabriel warehouse in Lagos, Nigeria

Step 4: Gabriel warehouse in Nigeria sends the hair extensions to customers

Step 5: Customers receive the hair extensions

shipping-process-from-venus-hair

Shipping process from Venus Hair wholesale hair vendor